• Automatically import Ringover recordings into Praiz
• Play back recordings directly in Praiz
• Now, let’s move on to integrating the tool

Prerequisites

• You’ll need a Ringover Business or Advanced plan in order to use this integration.
• The integration needs to be installed by a Ringover and Praiz administrator account
• The same email addresses must be used for Ringover and Praiz
• Recordings must be enabled in Ringover

Enable the “After-Call Work” webhook

• Head to your Dashboard and go to the Webhook section, then enable the “Call Event” webhook by enabling the toggle:

• Enter the following URL into the “After-Call Work” webhook:

https:// app.praiz.io/ringover/webhook/recordings/CompanyName

• You need to replace the Company Name with the one found on your Praiz Homepage here:

Generate an API key

Follow these steps to generate an API key the link

• Go to the Ringover Dashboard, on the API section : https://dashboard.ringover.com/api
• Click on Generate an API key
• Name your API key
• Make sure to toggle ON the rights in both Read and Write for everything

Connect Ringover with Praiz

• Go to http://app.praiz.io, the website for Praiz

• Click on the Company tab, then on Integrations, and then click “Install” next to Ringover and paste the API key that you generated previously

There you go, your integration is up and running. You can now find all your Ringover recordings in your Praiz interface!

Updated on: 19/02/2025