> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.praiz.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Ringover

| By integrating Ringover into Praiz, you’ll be able to:

* Automatically import Ringover recordings into Praiz
* Play back recordings directly in Praiz
* Now, let’s move on to integrating the tool
---

# Prerequisites

* You’ll need a Ringover **Business** or **Advanced** plan in order to use this integration.
* The integration needs to be installed by a Ringover and Praiz administrator account
* The same email addresses must be used for Ringover and Praiz
* Recordings must be enabled in Ringover

# Enable the “After-Call Work” webhook
* Head to your Dashboard and go to the Webhook section, then enable the “Call Event” webhook by enabling the toggle:

* Enter the following URL into the “After-Call Work” webhook:
`https:// app.praiz.io/ringover/webhook/recordings/CompanyName`

* You need to replace the Company Name with the one found on your Praiz Homepage here:

![Get your Praiz company account name](https://storage.crisp.chat/users/helpdesk/website/7c8b2da5c89ad000/image_1w67q7n.png)

# Generate an API key
 
Follow these steps to generate an API key the link

* Go to the Ringover Dashboard, on the API section : https://dashboard.ringover.com/api
* Click on **Generate an API key**
* Name your API key
* Make sure to toggle ON the rights in both Read and Write for everything

![Create a Ringover API Key for Praiz](https://storage.crisp.chat/users/helpdesk/website/7c8b2da5c89ad000/ringover-api-key_1qhfwfa.png)

# Connect Ringover with Praiz

* Go to http://app.praiz.io, the website for Praiz

* Click on the Company tab, then on Integrations, and then click “Install” next to Ringover and paste the API key that you generated previously
 
![Connect Ringover and Praiz](https://i.ibb.co/qW3GF63/setupringoverpraiz.gif)

There you go, your integration is up and running. You can now find all your Ringover recordings in your Praiz interface!